Guten Tag,
ich habe folgendes Problem. Hab meiner Freundin einen XPS 13 gekauft. Dieser hatte bis zum Zeitpunkt der Neuaufsetzung tadellos funktioniert. Mittlerweile stürzt dieser jedoch bei der kleinsten Benutzung ab.
Habe die Minidump Dateien mit WhoCrashed mal ausgewertet kann damit aber leider nicht so viel anfangen. Einen CHKDSK-Check hat keine Ergebnisse gebracht.
Ich kopiere hier mal die Daten die mir WhoCrashed ausgespruckt hat:
Crash dumps
are enabled on your computer.
Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump
On Mon 23.07.2018 19:37:44 your computer
crashed or a problem was reported
crash dump file:
C:\WINDOWS\Minidump\072318-9671-01.dmp
This was probably caused by the
following module: ntoskrnl.exe (nt+0x198430)
Bugcheck code: 0xA
(0xFFFFA8D440000000, 0x2, 0x0, 0xFFFFF800B910FAF0)
Error: IRQL_NOT_LESS_OR_EQUAL
file path:
C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel &
System
Bug check description: This indicates that Microsoft Windows or a
kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a
software bug.
This bug check belongs to the crash dump test that you have
performed with WhoCrashed or other software. It means that a crash dump file was
properly written out.
The crash took place in the Windows kernel. Possibly
this problem is caused by another driver that cannot be identified at this time.
On
Mon 23.07.2018 19:37:44 your computer crashed or a problem was
reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably
caused by the following module: storport.sys (storport!memset+0x1460)
Bugcheck
code: 0xA (0xFFFFA8D440000000, 0x2, 0x0, 0xFFFFF800B910FAF0)
Error: IRQL_NOT_LESS_OR_EQUAL
file path:
C:\WINDOWS\system32\drivers\storport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft Storage
Port Driver
Bug check description: This indicates that Microsoft Windows or a
kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a
software bug.
This bug check belongs to the crash dump test that you have
performed with WhoCrashed or other software. It means that a crash dump file was
properly written out.
The crash took place in a storage driver or controller
driver. Since there is no other responsible driver detected, this could be
pointing to a malfunctioning drive or corrupted disk. It's suggested that you
run CHKDSK.
On Tue 17.07.2018 16:15:00 your computer crashed or a
problem was reported
crash dump file:
C:\WINDOWS\Minidump\071718-8484-01.dmp
This was probably caused by the
following module: ntoskrnl.exe (nt+0x198430)
Bugcheck code: 0xA
(0xFFFFFF7F80000000, 0x2, 0x0, 0xFFFFF80379C8BAF0)
Error: IRQL_NOT_LESS_OR_EQUAL
file path:
C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel &
System
Bug check description: This indicates that Microsoft Windows or a
kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a
software bug.
This bug check belongs to the crash dump test that you have
performed with WhoCrashed or other software. It means that a crash dump file was
properly written out.
The crash took place in the Windows kernel. Possibly
this problem is caused by another driver that cannot be identified at this time.
On
Tue 17.07.2018 15:56:00 your computer crashed or a problem was
reported
crash dump file: C:\WINDOWS\Minidump\071718-8390-01.dmp
This
was probably caused by the following module: ntoskrnl.exe (nt+0x198430)
Bugcheck code: 0xA
(0xFFFFF9FCC0000000, 0x2, 0x0, 0xFFFFF8009ED1EAF0)
Error: IRQL_NOT_LESS_OR_EQUAL
file path:
C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel &
System
Bug check description: This indicates that Microsoft Windows or a
kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a
software bug.
This bug check belongs to the crash dump test that you have
performed with WhoCrashed or other software. It means that a crash dump file was
properly written out.
The crash took place in the Windows kernel. Possibly
this problem is caused by another driver that cannot be identified at this time.