XPS 13 Immer wieder Abstürze

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    • XPS 13 Immer wieder Abstürze

      Neu

      Guten Tag,

      ich habe folgendes Problem. Hab meiner Freundin einen XPS 13 gekauft. Dieser hatte bis zum Zeitpunkt der Neuaufsetzung tadellos funktioniert. Mittlerweile stürzt dieser jedoch bei der kleinsten Benutzung ab.

      Habe die Minidump Dateien mit WhoCrashed mal ausgewertet kann damit aber leider nicht so viel anfangen. Einen CHKDSK-Check hat keine Ergebnisse gebracht.

      Ich kopiere hier mal die Daten die mir WhoCrashed ausgespruckt hat:

      WhoCrashed schrieb:


      Crash dumps
      are enabled on your computer.


      Crash dump directories:
      C:\WINDOWS
      C:\WINDOWS\Minidump


      On Mon 23.07.2018 19:37:44 your computer
      crashed or a problem was reported
      crash dump file:
      C:\WINDOWS\Minidump\072318-9671-01.dmp
      This was probably caused by the
      following module: ntoskrnl.exe (nt+0x198430)
      Bugcheck code: 0xA
      (0xFFFFA8D440000000, 0x2, 0x0, 0xFFFFF800B910FAF0)
      Error: IRQL_NOT_LESS_OR_EQUAL
      file path:
      C:\WINDOWS\system32\ntoskrnl.exe
      product: Microsoft® Windows® Operating System
      company: Microsoft Corporation
      description: NT Kernel &
      System
      Bug check description: This indicates that Microsoft Windows or a
      kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a
      software bug.
      This bug check belongs to the crash dump test that you have
      performed with WhoCrashed or other software. It means that a crash dump file was
      properly written out.
      The crash took place in the Windows kernel. Possibly
      this problem is caused by another driver that cannot be identified at this time.




      On
      Mon 23.07.2018 19:37:44 your computer crashed or a problem was
      reported
      crash dump file: C:\WINDOWS\MEMORY.DMP
      This was probably
      caused by the following module: storport.sys (storport!memset+0x1460)
      Bugcheck
      code: 0xA (0xFFFFA8D440000000, 0x2, 0x0, 0xFFFFF800B910FAF0)
      Error: IRQL_NOT_LESS_OR_EQUAL
      file path:
      C:\WINDOWS\system32\drivers\storport.sys
      product: Microsoft® Windows® Operating System
      company: Microsoft Corporation
      description: Microsoft Storage
      Port Driver
      Bug check description: This indicates that Microsoft Windows or a
      kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a
      software bug.
      This bug check belongs to the crash dump test that you have
      performed with WhoCrashed or other software. It means that a crash dump file was
      properly written out.
      The crash took place in a storage driver or controller
      driver. Since there is no other responsible driver detected, this could be
      pointing to a malfunctioning drive or corrupted disk. It's suggested that you
      run CHKDSK.




      On Tue 17.07.2018 16:15:00 your computer crashed or a
      problem was reported
      crash dump file:
      C:\WINDOWS\Minidump\071718-8484-01.dmp
      This was probably caused by the
      following module: ntoskrnl.exe (nt+0x198430)
      Bugcheck code: 0xA
      (0xFFFFFF7F80000000, 0x2, 0x0, 0xFFFFF80379C8BAF0)
      Error: IRQL_NOT_LESS_OR_EQUAL
      file path:
      C:\WINDOWS\system32\ntoskrnl.exe
      product: Microsoft® Windows® Operating System
      company: Microsoft Corporation
      description: NT Kernel &
      System
      Bug check description: This indicates that Microsoft Windows or a
      kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a
      software bug.
      This bug check belongs to the crash dump test that you have
      performed with WhoCrashed or other software. It means that a crash dump file was
      properly written out.
      The crash took place in the Windows kernel. Possibly
      this problem is caused by another driver that cannot be identified at this time.




      On
      Tue 17.07.2018 15:56:00 your computer crashed or a problem was
      reported
      crash dump file: C:\WINDOWS\Minidump\071718-8390-01.dmp
      This
      was probably caused by the following module: ntoskrnl.exe (nt+0x198430)
      Bugcheck code: 0xA
      (0xFFFFF9FCC0000000, 0x2, 0x0, 0xFFFFF8009ED1EAF0)
      Error: IRQL_NOT_LESS_OR_EQUAL
      file path:
      C:\WINDOWS\system32\ntoskrnl.exe
      product: Microsoft® Windows® Operating System
      company: Microsoft Corporation
      description: NT Kernel &
      System
      Bug check description: This indicates that Microsoft Windows or a
      kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a
      software bug.
      This bug check belongs to the crash dump test that you have
      performed with WhoCrashed or other software. It means that a crash dump file was
      properly written out.
      The crash took place in the Windows kernel. Possibly
      this problem is caused by another driver that cannot be identified at this time.